Warranty Claims

Submit your warranty claims here.

Please ensure that fields are completed with particular care taken in the description of fault. Failure to register appropriate details may result in a warranty claim rejection.

Prior to completing this Warranty Form, please ensure you have read and completed the troubleshooting as per manufacturer recommendations.
If multiple times, please add approximate time details where possible
PLEASE NOTE: Any postage and packaging expenses required to return the product to Quell will be at your cost. If your warranty claim is approved, you will be asked to return the product to the manufacturer. Please follow the instructions given at the time of approval which will advise you of the best method and details required.
Click or drag a file to this area to upload.



Quell is one of the most respected names in Fire & Safety in the Australian consumer market. A division of Chubb, the world-renowned fire safety and security company with over 100 years' experience, Quell's commitment to quality and product innovation is unparalleled.