Quell Smoke Alarms

Troubleshooting for Smoke Alarms
 
Alarm chirps approximately every 30-40 seconds – Quell smoke alarms all have a low battery monitor which will cause the alarm to "chirp" for approximately every 30-40 seconds for a minimum of seven (7) days when the battery gets low. Replace the battery when this condition occurs
 
Alarm chirps every 30-40 seconds and the battery has been replaced – For models Q1275 (Item No.130597). This alarm has a HUSH feature. It has the capability of temporarily desensitising the alarm circuit for approximately 7 minutes. This feature is to be used only when a known alarm condition, such as fumes from cooking, activates the alarm. The alarm is desensitised by pushing the "HUSH" button on the alarm cover. If the smoke is not too dense, the alarm will silence immediately and "chirp" every 30-40 seconds for approximately 7 minutes. The alarm will auotmatically reset after approximately 7 minutes and sound the alarm if particles of combustion are still present. The "HUSH" feature can be used repeatedly until the air has been cleared of the condition causing the alarm. Note: Dense smoke will override the hush control feature and sound a continous alarm.
 
Alarm activates but there is no fire – Heat omitted from such things as toasters or an oven door opening can trigger alarms. The best way to rectify this is to re-locate the smoke alarm to a position away & out of the air flow of the appliance. Air conditioners can trigger nuisance alarms also. Again, re-position alarm away from appliance.
 
Smoke is present but the alarm did not activate – Possible battery replacement. In cooking situations where smoke may be present, where there is an open window or air flow from an air conditioner, smoke may not reach the smoke chamber – (Relocate smoke alarm)
 
There are two types of smoke alarms – Ionisation & Photoelectric.
A combination of both should be installed in the home
Ionisation – Detects invisible smoke particles that are created by fast flaming fires.
Photoelectric – Detects slow smouldering fires that create fumes & acrid smoke.
 

FAQ’s

Where can I buy QUELL Fire & Safety products?
Quell products are available from most major retailers nationally. Please call our National Sales Call Centre on 1800 654 435 for your closest stockist.
 
Which smoke alarms should I buy?
Ensure that any smoke alarm has the Australian Standards and Activfire marks on it.
Ionisation smoke alarms are ideal for areas prone to flaming fires, such as living and dining areas.
Photoelectric smoke alarms are ideal for areas prone to smouldering fires, such as bedrooms, hallways, lounge rooms & corridors that lead to exits.
 
Where should I install my smoke alarm?
This is dependant on the shape & size of your home. It is important to locate smoke alarms in or outside the bedrooms. Smoke alarms should be installed in accordance with the instructions.
 
If in doubt, refer to the users manual or contact your local Fire Brigade.
 
Smoke Alarms must also comply with the Australian Communications Authority “C-Tick” regulations for Electro magnetic interference.
 
Look for the following label of compliance on the products:
 
For more information go to www.aca.gov.au